> For the complete documentation index, see [llms.txt](https://help.pickzen.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pickzen.com/administration/managing-accounts/requesting-access.md).

# Requesting access

You can request access to enter into another Pickzen account and act on the actual owner's behalf.&#x20;

{% hint style="warning" %}
This feature is only available from our PRO plan.
{% endhint %}

To do this, click on your username at the top right of the screen, and click on *Managed accounts*.

![](/files/nItW0KfbhxcyD4xanGkA)

![](/files/3ZGgeyJ1uWdl1fs3nwxJ)

You can request access to a Shopify account, or to a generic account. For example, if you needed to access the Pickzen account *<peter@superpets.com>* linked to a Shopify store, click on the *Request generic access* button and enter the account information you want to manage:

![](/files/yxNpQkGatERRddPXNJeA)

Once requested, it will pass to the *pending* state and Peter will receive an email with the authorization detail:

![](/files/d1eWrF9FtbbABHnb0NZ7)

Once Peter accepts the authorization, a *Log in* button will appear:

![](/files/RGq9YihBmIweEPpzSejS)

To access this account, click on the *Log in* button to log in <peter@superpets.com> account:

![](/files/RvLZ8ImzX3bgNb6FaKf6)

Peter's account will show this new authorization:

![](/files/syd1twLZPogF1Sp93fLK)

Peter can revoke this access whenever he wants, clicking on the *Revoke* button:

Accesses can be requested as *Full* or *View* accesses. With *Full* access, the manager can do anything. However, with *View* access, the manager only can see metrics and data, not being able to edit.


---

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